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Programme Overview
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Booking Overview

Artist in Residence: Zita The Butler

December 1st & 2nd
Dipl. Butleresse and Head of Continuing Education at GastroSuisse

'A Nidwalden native at heart and a cosmopolite at mind' – this is how Zita the Butler sums up what, at first glance, seems to be almost incompatible: Swiss down-to-earthness and international flair.

She is an expert in service skills, etiquette and behavioural training. She manages a private household in Switzerland and works as head of further training at GastroSuisse. She won first prize for her thesis at the Ivor Spencer Butler School in London, even presenting her concept to Queen Elizabeth II.

At SQUARE, Zita provides insights into her work and offers a glimpse into the world of service and service competence. During a stylish dinner, she teaches international etiquette and discusses her daily routine. In doing so, she demonstrates that good manners and confident behaviour go hand in hand.

The detailed programme will follow.

Programme

Dinner-Party at SQUARE

6 to 9 pm, SQUARE Atrium

SQUARE cordially invites you to a special evening: Zita the Butler, expert in service skills and etiquette, will guide us through an enjoyable evening dedicated to the art of fine dining. During an exclusive three-course meal, the certified butleresse will charmingly and entertainingly convey the most important rules of good behaviour – and offer personal insights into her everyday life.

Musical accompaniment will be provided by pianist Sophie Zünd, who will create an elegant atmosphere with live music and set the scene for an elegant evening.

Tea, Scones & Questions

8:30 to 10 am, SQUARE, Residency Grid

Tee ist mehr als nur ein Getränk. Seine Bedeutung reicht von der Tasse am Frühstückstisch bis hin zu geopolitischen Handelsbeziehungen. Nicht selten wurden wichtige Entscheidungen bei einer Tasse Tee getroffen. 

Zita the Butler gewährt Einblick in den Umgang mit fordernden Situationen wie Reklamationen und tritt in den Dialog mit den Teilnehmenden – offen für deren Anliegen und Fragen. 

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